Privacy notice

Who is responsible

Exact Imagination is a brand of Egghead Infotech Solutions (OPC) Private Limited (One Person Company), CIN U62099HR2023OPC114077, the controller (data fiduciary) responsible for personal information described in this notice.

Registered office: House No. 718/29, Dev Nagar, Sonipat, Haryana 131001, India. Business address: 2nd Floor, Plot No. 4, Minarch Overseas Pvt Ltd, Minarch Tower, Sector 44, Gurugram, Haryana 122003, India.

Grievance officer: Grievance Officer. Send privacy questions, requests and complaints to contact@exactimagination.com. We acknowledge them promptly and resolve them within one month.

What we collect and why

We may also receive the date and time of submission and basic security information supplied by the hosting platform, such as an IP address and browser details. This is used to deliver the website, prevent abuse and diagnose failures.

If we wrote to you first

We contact a small number of design and branding studios about development work. We found your details on your studio's own website, where they were publicly available, and we record the page and the date we found them.

We keep: the studio's name and website; the business email address it publishes; the name and role of a founder or creative director where the studio publishes them; the source page and date; a short note on why the studio's work seemed relevant; and whether you replied or asked us to stop.

We use these details only to write to you about development work for your studio. We rely on our legitimate interest in contacting businesses whose published work matches ours, and we have recorded our assessment of that interest. We send at most three emails unless you reply. If there is no reply, we delete the details within 12 months. The details are held by us in India and by our email provider.

Our reasons for using it

We process enquiry information because you voluntarily provide it for the stated purpose, to take steps you request before a possible engagement, and where necessary for our legitimate interests in responding to genuine business enquiries and protecting the website. We may also retain information where a legal obligation requires it.

Who receives it

Enquiries are delivered using Resend, our transactional email provider. The website is hosted by Vercel, which also provides the visit statistics described under “Cookies and analytics”. Our email is handled by our business email provider. Information may also be shared with professional advisers or authorities when reasonably necessary to establish or protect legal rights or comply with law. We do not permit service providers to use enquiry information for their own advertising.

International processing

We are based in India, and our hosting and email providers process information in the United States and other countries. If you are in the European Union or the United Kingdom, your information is therefore transferred outside those regions. We use providers that offer data processing terms covering international transfers, and we share only what is needed for the purposes above.

How long we keep it

If an enquiry does not become an engagement, we normally delete it within 12 months. If work begins, relevant correspondence becomes part of the project record and is retained for the engagement and any additional period required for contracts, accounts, disputes or law. Hosting and security logs follow the hosting provider's retention schedule.

Your choices and rights

Depending on where you live, you may ask to access, correct, complete or erase your personal information; object to or restrict certain processing; withdraw consent where consent applies; or request a copy in a portable form. You may also raise a grievance or complain to the data-protection authority available in your jurisdiction.

Email contact@exactimagination.com to make a request. We may need to verify your identity before acting on it, and we reply within one month.

If you are not satisfied with our answer, you can complain to a regulator: in India, the Data Protection Board of India once its complaint process is available (after first using our grievance process); in the European Union, the data protection authority where you live or work; in the United Kingdom, the Information Commissioner's Office (ico.org.uk).

Cookies and analytics

The website uses Vercel Web Analytics to count visits. It sets no cookies and stores nothing in your browser. For each page view it records the page address, the referring site, approximate location (country, region and city), browser, operating system and device type. Vercel tells a visit apart from the next by a hash of the request rather than a cookie, discards that hash after 24 hours and does not store your IP address with the statistics. We see only totals, such as how many people opened a page and which sites sent them, never a named or identifiable visitor. We use them to learn which pages are useful and how people find the website, which is our legitimate interest.

The website does not use advertising cookies, cross-site tracking or a CRM tracker. If non-essential cookies are introduced, this notice and the consent controls will be updated before they are enabled.

The MODULAR concept configurator stores a setup in your browser only when you choose to save it. You can remove that setup using its forget control or your browser settings. A shared configuration link contains the selected product options, not enquiry details.

Security, children and changes

We use proportionate technical and organisational safeguards, but no internet transmission is completely secure. This business-to-business website is not directed to children and we do not knowingly seek their information.

We will update this notice when the website's data practices change and show the revision date at the top. For the rules governing website use, read the website terms.